1. What should I bring/wear?
Wear comfortable clothes suitable for water activities. Bring sunscreen, sunglasses, a hat, and a change of clothes.
2. Do I need experience or my own equipment?
No experience is required. All fishing equipment is provided, and a safety briefing will be given before the activity.
3. Where is the meeting point?
Mega Water Sports Beach Hut, Cenang Beach, Langkawi.
4. Is transportation included?
No. Guests must arrange their own transport to the meeting point.
5. Is the activity safe?
Yes. Life jackets are provided, and all participants must follow safety instructions at all times.
6. What is the age requirement?
- Minimum age to operate a Jet Ski: 16 years old
- Children aged 5 years and above may ride as passengers with an adult
- Children below 5 years old are not allowed
7. Is there a weight limit?
Yes. The maximum combined weight per Jet Ski is 180 kg.
8. Are meals included?
No, meals are not included unless stated otherwise.
9. What is the cancellation policy?
- Cancel 10 days or more before the activity date for a full refund
- Cancellations within 10 days are non-refundable
10. What happens if the activity is cancelled?
- Cancelled by operator: refund or reschedule
- Cancelled due to bad weather or sea conditions: reschedule only (non-refundable)
11. Can I amend my booking?
Changes are allowed up to 10 days before the activity date, subject to availability.
12. What if I don’t show up?
No-shows are strictly non-refundable.